Frequently Asked Questions
Your most common questions answered clearly and concisely.
IT Support
Yes. Most software issues, slow performance problems, and configuration errors can be resolved remotely.
Absolutely. We assist with Wi-Fi optimisation, printer setup, troubleshooting, and connectivity issues.
Web & App Development
Simple websites usually take 5–10 days. Larger or custom projects may take several weeks.
Yes. We offer maintenance plans that include updates, backups, monitoring, and improvements.
Managed IT Services (MSP)
Monitoring, security patching, backups, antivirus management, and priority technical support.
MSP services are ideal for businesses but can also support individuals who need reliable long-term IT care.
CCTV & Security
Yes. We design, install, and configure CCTV systems tailored to your property and security needs.
Yes. We set up secure mobile and remote access so you can view your cameras from anywhere.
Administrative & Digital Assistance
Yes. We assist with applications, forms, submissions, and online portals to ensure accuracy.
Yes. We create ATS-friendly CVs, cover letters, and supporting statements tailored to your goals.
Pricing & Policies
Yes. Many services have clear fixed pricing, while larger projects are quoted transparently.
No long-term lock-in. Monthly services can be adjusted or cancelled with appropriate notice.
General Questions
You can reach us via the Contact page, email, or by submitting a service request.
Yes. Evening and weekend appointments are available by prior arrangement.